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Here at Bigelow, Pastrell and Buchanan Family Dentistry, we are committed to providing our patients with the optimum level of dental care.  In an effort to maintain a high quality of care, we would like to share some facts about dental insurance with you.

Our Office Policy Regarding Dental Insurance

If we have received all of your insurance information by the day of your first appointment, we will be happy to file your claim for you.  We are eager to help you receive your maximum allowable benefits, but as your dental care provider, we feel it is important that you understand that our relationship is with you and not your insurance carrier.  Dental insurance benefits differ greatly from general health insurance benefits.  Dental insurance is seldom a pay-all; it is only an assistant toward payment.  It is to your advantage to review your benefits before your appointment.  We diagnose with your oral health care as our primary concern, not your insurance coverage.  While filing of the insurance claims is a courtesy that we extend to all of our patients, all charges are your responsibility from the date that dental services are rendered.  We will be happy to assist you in any way that we can.